Shipping Policy
Thank you for choosing THIMA Ceylon (Pvt) LTD! We are committed to ensuring a smooth and reliable shipping experience for our valued customers. Please review our shipping policy below:
1. FREE Shipping
- We process and ship orders within 1 business day.
- The estimated delivery time for standard shipping is between 14 to 28 days.
- Please note that actual delivery dates may vary based on carrier practices, delivery location, shipping method, and the number of items ordered.
2. Expedited Shipping
- For faster delivery, we offer expedited shipping via FedEx, DHL or UPS.
- Orders shipped via expedited service typically arrive within 2 to 4 days.
- Again, delivery times may vary based on the factors mentioned above.
3. Additional Taxes and Charges
- As the recipient, you are responsible for any applicable taxes related to the delivery of your order. These may include:
- Sales Tax
- Value-Added Tax (VAT)
- Customs Duties
- Excise Duties
- Please check with your local authorities for specific tax rates and regulations.
4. Inspecting Your Order
- Upon receiving your order, please inspect the items promptly.
- If there is any damage or discrepancy, contact us within 5 days from the receipt of your order.
- We will address any issues promptly to ensure your satisfaction.
Thank you for choosing THIMA Ceylon (Pvt) LTD. We look forward to serving you with our authentic Sri Lankan Products!